Terms of Service

Please read these terms carefully before using our service.

Service Terms

By using AlienVPN, you agree to comply with these terms and conditions. Our service is available exclusively through the Apple App Store for iOS, iPadOS, and macOS devices.

Subscription Terms

  • Subscriptions are managed through your Apple ID
  • Payment will be charged to your Apple ID account at confirmation of purchase
  • Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period
  • You can manage and cancel subscriptions in your Apple ID account settings

Acceptable Use

You agree not to use AlienVPN for any unlawful purposes. This includes but is not limited to:

  • Unauthorized access to computer systems
  • Transmission of harmful code
  • Violation of any applicable laws
  • Distribution of malicious software
  • Interference with other users’ service experience

Service Availability

While we strive to maintain high availability of our services, we cannot guarantee uninterrupted access to our VPN servers. Factors that may affect service availability include:

  • Scheduled maintenance
  • Network issues
  • Hardware upgrades
  • Force majeure events

Termination

We reserve the right to suspend or terminate your access to AlienVPN if we detect violation of these terms. Refunds are handled through Apple’s App Store policies.

Service Modifications

We may modify or update our service and these terms at any time:

  1. To reflect changes in relevant laws
  2. To improve security measures
  3. To add new features or functionality
  4. To enhance service performance

Limitation of Liability

AlienVPN is provided “as is” without warranties of any kind, either express or implied.

Contact

For any questions about these terms, please contact our support team.

Last updated: January 15, 2024

Last updated: 2024-01-15